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Sustainability & ESG

Accessibility and Inclusion in Buildings

Accessible buildings enable all people, including those with disabilities, to use and enjoy the built environment. Understanding accessibility requirements helps stakeholders create inclusive spaces.

Conditional Architect, FM Team Pending

What Building Accessibility Means

Building accessibility ensures that people of all abilities — including those with mobility impairments, visual or hearing impairments, cognitive disabilities, and temporary injuries — can enter, navigate, use, and evacuate a building independently and with dignity. It is both a legal requirement in most jurisdictions and an ESG Social responsibility.

Applicable Standards

StandardScopePublisher
ADA StandardsAccessibility requirements for public and commercial buildings (USA)US DOJ
ISO 21542Building construction — accessibility and usability of the built environmentISO
UN CRPDConvention on the Rights of Persons with Disabilities (Article 9: Accessibility)United Nations
BNBC 2020 Chapter 3.10Requirements for physically disabled personsHBRI, Bangladesh
WELL v2Movement concept — universal design and accessibilityIWBI

Key Accessibility Requirements

ElementStandard RequirementGood Practice
Building entranceAt least one accessible entrance at grade or with ramp (max 1:12 slope)Main entrance is accessible; automatic doors
Corridors≥ 1,200 mm clear width1,500 mm+ for two wheelchair passing
Doors≥ 900 mm clear opening; lever handles; ≤ 22 N opening forceAutomatic doors at main circulation points
Lifts≥ 1 accessible lift per lift bank; 1,100 × 1,400 mm car minimumAll lifts accessible; audible floor announcements; Braille buttons
RampsMax 1:12 slope; 1,200 mm wide; handrails both sides; level landings every 9 m1:20 slope preferred; tactile warnings at top/bottom
Toilets≥ 1 accessible toilet per floor; 1,500 × 1,500 mm clear turning circleAccessible toilets on every floor; gender-neutral option
WayfindingTactile floor indicators; Braille signage; high-contrast signsMulti-sensory wayfinding; digital directories at accessible height
Parking2% of spaces accessible; located nearest to entrance5% accessible; van-accessible spaces; EV charging at accessible spots
Emergency egressRefuge areas on each floor above ground; visual alarms + audible alarmsEvacuation chairs; personal emergency evacuation plans (PEEPs)

Bangladesh Context

  • BNBC 2020 Chapter 3.10: Requires accessible provisions including ramps, accessible toilets, and lift access. Compliance is mandatory for new construction but enforcement is limited.
  • Persons with Disabilities Rights and Protection Act, 2013: Guarantees right to accessible public buildings and transportation. Implementation gap remains significant.
  • Reality: Most existing commercial buildings in Dhaka have limited accessibility. Steps at entrances, no accessible toilets, small lifts, and absent wayfinding are common.
  • MNC requirement: Multinational tenants (especially from EU, US, UK headquarters) require accessibility compliance regardless of local enforcement levels.
  • Cost of retrofit: Adding accessibility features post-construction costs 3-5× more than designing them in. However, many improvements (lever handles, signage, ramp additions) are relatively low-cost.

References

  1. ADA Standards for Accessible Design
  2. ISO 21542 — Accessibility and Usability of the Built Environment
  3. UN Convention on the Rights of Persons with Disabilities (CRPD)
  4. WELL Building Standard v2 — Movement Concept
  5. BNBC 2020 — Chapter 3.10: Requirements for Physically Disabled Persons

Insights & Guidance

  • Building accessibility is both a legal requirement and ESG Social responsibility — it affects people with permanent, temporary, and situational disabilities.
  • Key requirements: accessible entrance (ramp 1:12 max), 900mm+ door clear width, accessible lift and toilet on every floor, tactile wayfinding.
  • BNBC 2020 Chapter 3.10 requires accessibility for new buildings in Bangladesh — enforcement is limited.
  • MNC tenants from EU/US/UK require accessibility regardless of local enforcement.
  • Retrofit is 3-5× more expensive than designing accessibility in — but many improvements are low-cost.

15% of the global population lives with a disability (WHO). Accessibility is a human rights obligation under the UN CRPD, a legal requirement in most countries, and a WELL/LEED credit category. For corporate tenants, inaccessible buildings create legal liability, limit talent pools, and contradict DEI commitments. In Bangladesh, the Persons with Disabilities Act 2013 mandates accessible buildings — the enforcement gap does not eliminate the legal obligation.

  • Legal liability — discrimination claims from employees or visitors unable to access building or facilities.
  • Talent exclusion — inaccessible offices prevent hiring or retaining people with disabilities.
  • Emergency evacuation failure — no refuge areas or evacuation chairs means wheelchair users are stranded during fire.
  • Tenant rejection — MNCs walk away from buildings that fail accessibility audits.

  • Accessibility audit report — professional assessment against ISO 21542 or ADA standards
  • Building plans showing accessible routes, toilet locations, refuge areas
  • PEEP (Personal Emergency Evacuation Plan) procedures
  • Maintenance records for accessible features (lifts, automatic doors, ramps)

  • Can you enter the building in a wheelchair? Is the main entrance accessible?
  • Are there accessible toilets on every occupied floor?
  • Do lifts have Braille buttons and audible announcements?
  • Are corridors wide enough for wheelchair passage?
  • Is there tactile paving at stairs and pedestrian crossings?
  • Are emergency exits accessible? Are refuge areas marked?

  • Has an accessibility audit been conducted?
  • Are accessible toilets available on every floor?
  • What provisions exist for emergency evacuation of people with disabilities?
  • Do lifts meet accessible dimensions (1,100 × 1,400 mm minimum)?
  • Is there a plan to improve accessibility of existing deficiencies?

  • Accessibility audit — certified access consultant for comprehensive assessment.
  • Retrofit design — architect with accessible design experience for cost-effective improvements.
  • WELL certification — WELL AP for Movement concept requirements.
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Disclaimer: This article provides educational information and preliminary guidance. It does not constitute professional engineering advice, structural certification, fire-safety approval, legal advice or statutory approval. Building conditions vary by jurisdiction, design, construction and operation. Qualified professionals and relevant authorities should be engaged where required.

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