FM Resource Centre
Practical guidance for facility managers, building operators and operations teams. From maintenance strategy and emergency procedures to compliance tracking and asset lifecycle management.
FM Knowledge Areas
Six areas of facility management knowledge, each linking to detailed articles and procedures.
Maintenance Strategy
Planned preventive maintenance, reactive maintenance, condition-based approaches, CMMS/CAFM systems, O&M manuals, and maintenance records.
Emergency & Safety Procedures
Fire evacuation, electrical safety LOTO, hot work permits, generator operation, permit to work systems, and incident response.
Contractor & Vendor Management
Contractor management for building operations, vendor due diligence, SLA management, and safe working practices for third parties.
Energy & Water Management
Building energy performance monitoring, water management, waste management, indoor environmental quality, and utility cost control.
Compliance & Governance
Building compliance registers, statutory obligations tracking, FM KPIs and benchmarks, safety dimensions, and regulatory calendar management.
Asset & Handover Management
Building handover process, defects liability, BMS systems, asset lifecycle management, and mobilisation planning for new facilities.
FM Learning Path
Follow a structured path if you are taking charge of a new facility.
8 steps covering handover, maintenance strategy, BMS, contractor management, and compliance tracking.
All FM Articles
Building Handover: What to Check, What to Demand, and What Usually Goes Wrong
The building handover process from construction to operations including practical completion, defects liability period, snagging, required documents, common failures, and what FM teams should demand before accepting a building.
11 min readBuilding Safety: The 12 Dimensions Every FM Professional Must Know
A comprehensive reference covering all 12 dimensions of building safety — structural, fire, electrical, mechanical, vertical transport, plumbing, facade, environmental, security, occupational health, emergency preparedness, and regulatory compliance — with specific metrics, standards, and Bangladesh context.
16 min readESG for Buildings: The Complete Guide for CRE and FM Professionals
A comprehensive guide to Environmental, Social, and Governance (ESG) as it applies to buildings and real estate — covering reporting frameworks, metrics, certifications, practical implementation, and the gap between aspiration and operational reality.
18 min readFacility Management Operations: The Complete Reference Guide
A comprehensive FM operations reference covering maintenance strategy, vendor management, energy management, compliance tracking, budgeting, KPIs, and the systems that separate professional FM from reactive maintenance.
18 min readFM KPIs and Benchmarks: Measuring Building Operations Performance
Comprehensive guide to facility management KPIs and benchmarks covering maintenance performance, energy, safety, occupant satisfaction, financial metrics, and how to build a balanced FM scorecard.
14 min readBuilding Compliance Register: Tracking Statutory and Regulatory Obligations
How to build and maintain a compliance register for building operations covering statutory inspections, certificates, licences, insurance, environmental permits, and how to track renewals and avoid lapses.
10 min readBuilding Handover and Defects Liability
The handover from construction to operation is a critical transition. Understanding what should happen during handover helps ensure that the building is properly documented and free of significant defects.
11 min readBuilding Management Systems (BMS): What They Control, What They Should Tell You
Guide to Building Management Systems covering what a BMS controls, what data it provides, alarm management, energy optimisation, common problems, and why the BMS is the most under-utilised asset in most buildings.
11 min readCMMS and CAFM Systems: Choosing and Implementing FM Technology
Guide to computerised maintenance management systems (CMMS) and computer-aided facility management (CAFM) covering selection criteria, implementation approach, common failures, and how technology transforms FM from reactive to strategic.
10 min readContractor Management for Building Operations
How to manage contractors in building operations including pre-qualification, induction, permit to work integration, supervision, performance monitoring, insurance requirements, and common failures that lead to incidents.
10 min readElectrical Safety and LOTO: Lockout/Tagout Procedure for Building Maintenance
Standard operating procedure for lockout/tagout (LOTO) during electrical maintenance — when LOTO is required, step-by-step procedure, roles, equipment, verification, group lockout, and common violations that cause electrical fatalities.
11 min readFactory and Warehouse Site Selection: Industrial Facility Evaluation Framework
Evaluation framework for factory and warehouse site selection — clear height, column spacing, floor loading, power supply, gas availability, effluent treatment, BEPZA/BEZA considerations, labour zones, and Bangladesh-specific industrial site criteria.
14 min readFire Evacuation Procedure: SOP for Commercial Buildings
Standard operating procedure for fire evacuation — roles and responsibilities, alarm response, evacuation routes, assembly points, floor warden duties, disabled evacuation, drill frequency, and post-evacuation actions.
10 min readGenerator Operation and Maintenance SOP for Commercial Buildings
Standard operating procedure for standby generator operation including start/stop procedures, load testing, fuel management, maintenance schedule, ATS verification, and Bangladesh power reliability considerations.
11 min readHot Work Safety Procedure for Building Maintenance
Standard operating procedure for hot work in buildings including welding, cutting, grinding, and brazing. Covers fire watch requirements, combustible clearance, detector isolation, permit integration, and post-work monitoring.
9 min readIncident Reporting and Investigation for Building Operations
How to report and investigate incidents in building operations including near misses, classification, root cause analysis, corrective actions, legal requirements, and building a reporting culture.
10 min readLEED for Operations and Maintenance (O+M)
How LEED O+M certification works for existing buildings, what it measures, the recertification cycle, and why operational ratings matter more than design ratings for ongoing building performance.
9 min readLift Entrapment Rescue: SOP for Building Management Teams
Standard operating procedure for lift entrapment rescue covering communication protocol, who can and cannot open doors, rescue procedure, and critical safety rules to prevent shaft deaths.
9 min readMaintenance Management Fundamentals: PPM, Reactive, and Condition-Based Strategies
Complete guide to building maintenance management — planned preventive maintenance (PPM), reactive maintenance, condition-based maintenance, CMMS implementation, KPIs, and how to build a maintenance programme from scratch.
14 min readMaintenance Records and Their Importance
Maintenance records document the care a building has received over time. They are essential evidence for building assessment, planning and accountability.
9 min readOperation and Maintenance Manuals: What Should Be in Your O&M Manual
What a building O&M manual should contain, why most are inadequate, how to structure one for ongoing operations, and what to do when the O&M manual is missing or incomplete.
10 min readPermit to Work System: Managing High-Risk Activities in Buildings
How to implement a permit to work (PTW) system for building maintenance — which activities require permits, permit types, process flow, roles, duration, suspension, and how PTW integrates with LOTO and method statements.
10 min readPlanned vs Reactive Maintenance
The difference between fixing things when they break and maintaining them before they fail has significant implications for safety, cost and building longevity.
4 min readVendor and Contractor Due Diligence for Buildings
How to evaluate, select, and manage building service contractors and vendors, covering prequalification, contract structures, performance monitoring, and compliance requirements.
8 min readWaste Management in Commercial Buildings: Segregation, Compliance, and Circular Economy
How to implement effective waste management in commercial buildings including segregation, recycling targets, hazardous waste handling, contractor management, regulatory compliance, and waste audit methodology.
10 min readWater Management and Conservation in Commercial Buildings
How to measure, manage, and reduce water consumption in commercial buildings including benchmarking, leak detection, fixture efficiency, rainwater harvesting, greywater recycling, and water-related certification credits.
10 min read